Shipping Policy
Processing Time:
Orders are processed within 7-14 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated at checkout. Estimated delivery times vary based on your location:
- Domestic Shipping: 3-7 business days
- International Shipping: 5-14 business days
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to reflect.
Shipping Delays:
We are not responsible for shipping delays caused by the carrier, customs, or unforeseen circumstances. However, we will do our best to assist you in tracking your order.
Customs, Duties & Taxes:
International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. We recommend checking with your local customs office for more information.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us:
If you have any questions about our shipping policy, please contact us at info@douxbhr.com